Support Specialist

2 weeks ago


Detroit, Michigan, United States Dave & Buster Full time
Job Title: Support Specialist

Join Dave & Buster's team as a Support Specialist and be part of a dynamic and fast-paced environment. As a key member of our team, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.

Key Responsibilities:
  • Repair and maintain games, simulators, and technical equipment in a timely and efficient manner.
  • Provide exceptional customer service to our guests, ensuring their experience is enjoyable and memorable.
  • Assist guests with any issues or concerns, providing solutions and alternatives when necessary.
  • Stock, display, and secure merchandise in all storage areas, maintaining a clean and organized environment.
  • Conduct merchandise inventory and report any discrepancies to management.
  • Perform daily, weekly, monthly, and quarterly game maintenance as directed by management.
Requirements:
  • High school diploma or equivalent required.
  • Technical and/or electrical skills preferred, but not required.
  • Ability to work days, nights, and weekends as required.
  • Excellent communication and interpersonal skills.
  • Ability to lift and carry up to 30 pounds.
What We Offer:
  • Competitive hourly rate: $17 per hour.
  • Attractive benefits package, including medical, dental, vision, 401K, and more.
  • Opportunities for career growth and development.
  • A fun and dynamic work environment.

We are an equal opportunity employer and participate in E-Verify in states where required. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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