Shift Leader

4 weeks ago


Lake Geneva, Wisconsin, United States Potbelly Sandwich Works Full time
Shift Leader Job Description

Potbelly Sandwich Works is seeking a skilled Shift Leader to lead our team and ensure exceptional customer service. As a Shift Leader, you will be responsible for managing and developing associates to execute outstanding product quality and customer service, building sales, and controlling costs for each shift.

Key Responsibilities:
  • Lead team members on shifts, including efficient assignment of tasks and providing feedback
  • Ensure all security procedures are followed
  • Count drawers and follow proper daily cash handling procedures
  • Prepare quality finished products efficiently
  • Comply with health and safety standards for food, cleanliness, and safety
  • Restock food line, chips, and cooler
  • Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
  • Operate cash register: handle, balance, and follow all cash handling procedures
  • Effectively handle customer complaints/issues
What We Offer:
  • Competitive pay
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k) with company match
  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities

Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.


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