Customer Service Representative
4 weeks ago
Planet 13 is seeking a highly skilled Customer Service Specialist to join our team in Summerfield, Florida. As a key member of our dispensary team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our patients and customers.
Responsibilities:- Provide accurate and timely information to customers regarding products, services, and policies.
- Assist customers with purchasing decisions, including recommending products and services.
- Process transactions, including dispensing medication and collecting payment.
- Maintain a clean and organized store environment, including restocking shelves and managing inventory.
- Collaborate with the Dispensary Manager to identify opportunities for events and promotions.
- Support all marketing and sales efforts to ensure sales goals are met.
- At least 2 years of customer service experience, preferably in specialty retail, hospitality, or health and wellness.
- High school diploma or equivalent.
- At least 21 years old.
- Acceptable driving record.
- Ability to pass drug testing and Level 2 Florida State background check.
- Competitive pay rates, monthly incentives, and advancement opportunities.
- Health, dental, vision insurance offered.
- Paid time off, including major holidays.
- Wellness Benefit Plan.
- Sick Time.
- 401k retirement plan.
- Employee discount.
- Early access to your wages ahead of payday.
- Cancer and Critical Illness Insurance.
- Life Insurance.
Planet 13 is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are passionate about providing exceptional customer service and have a strong desire to work in the cannabis industry, we encourage you to apply for this exciting opportunity.
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