Customer Service Representative

4 weeks ago


Summerfield, Florida, United States Planet 13 Full time
Customer Service Specialist

Planet 13 is seeking a highly skilled Customer Service Specialist to join our team in Summerfield, Florida. As a key member of our dispensary team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our patients and customers.

Responsibilities:
  • Provide accurate and timely information to customers regarding products, services, and policies.
  • Assist customers with purchasing decisions, including recommending products and services.
  • Process transactions, including dispensing medication and collecting payment.
  • Maintain a clean and organized store environment, including restocking shelves and managing inventory.
  • Collaborate with the Dispensary Manager to identify opportunities for events and promotions.
  • Support all marketing and sales efforts to ensure sales goals are met.
Requirements:
  • At least 2 years of customer service experience, preferably in specialty retail, hospitality, or health and wellness.
  • High school diploma or equivalent.
  • At least 21 years old.
  • Acceptable driving record.
  • Ability to pass drug testing and Level 2 Florida State background check.
Benefits:
  • Competitive pay rates, monthly incentives, and advancement opportunities.
  • Health, dental, vision insurance offered.
  • Paid time off, including major holidays.
  • Wellness Benefit Plan.
  • Sick Time.
  • 401k retirement plan.
  • Employee discount.
  • Early access to your wages ahead of payday.
  • Cancer and Critical Illness Insurance.
  • Life Insurance.

Planet 13 is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are passionate about providing exceptional customer service and have a strong desire to work in the cannabis industry, we encourage you to apply for this exciting opportunity.



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