Insurance Customer Service Representative

3 days ago


Doylestown, Pennsylvania, United States State Farm Insurance Full time
Job Title: Account Associate

At State Farm Insurance, we're seeking a highly skilled and customer-focused individual to join our team as an Account Associate. In this role, you'll play a critical part in delivering exceptional customer service and ensuring the satisfaction of our policyholders.

Key Responsibilities:
  • Customer Service: Provide accurate and timely information to customers regarding their insurance policies and claims.
  • Policy Processing: Process policy changes and updates in our system, ensuring seamless and efficient service.
  • Issue Resolution: Collaborate with team members to resolve customer issues and concerns, providing professional and efficient solutions.
  • Record Maintenance: Maintain accurate and up-to-date customer records, ensuring compliance with company policies and procedures.
  • Professional Development: Stay current with insurance products and industry trends, continuously improving your knowledge and skills to better serve our customers.

We're committed to creating a work environment that's inclusive, diverse, and supportive. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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