Director of Client Services
2 days ago
Analytica is seeking a seasoned professional to lead our Client Services team as a Director of Client Services. This role will be responsible for providing proactive IT project management and program growth for a portfolio of technology projects serving Homeland Security and Financial Regulatory Clients.
Key Responsibilities:
- Accountable for organizing, directing, and managing all aspects of program and project management within the portfolio of projects.
- Manage high-profile program or project Agile delivery ceremonies and activities, including Program Increment Planning, Epic/User stories creation, product and sprint backlog grooming, daily stand-up meetings, scrum-of-scrum meetings, JIRA board management, sprint reviews, and retrospectives.
- Responsible for portfolio delivery and CPARS, financials, and staffing, ensuring projects are achieving financial goals and targets.
- Mentor and manage other project managers and team leads to ensure assigned portfolio of projects are exceeding client expectations and meeting or exceeding profit targets.
- Serve as a key member of the program management office (PMO) council to help drive organizational project delivery maturity and improvements.
- Regularly interface with federal client executives and senior leadership to ensure project delivery and value are aligned to federal client current and future requirements.
Requirements:
- Bachelor's or Master's degree in computer science, engineering, information technology, or a related business field.
- Minimum 10 years' PM experience with extensive experience managing complex and multi-faceted technology, data, or analytics projects in an Agile or Agile SAFe environment.
- Current Project Management Institute Project Management Professional (PMP) certification strongly preferred.
- Prior experience working in a dynamic consulting or mid-tier government technology services business strongly preferred.
- Experience delivering and engaging with federal clients with Homeland Security, Law Enforcement, or Federal Financial Regulatory agencies strongly preferred.
- U.S. Citizen with ability to obtain the Public Trust clearance.
About Analytica: Analytica is a leading consulting and information technology solutions provider to public sector organizations supporting health, civilian, and national security missions. The company is an award-winning SBA certified 8(a) small business that has been recognized by Inc. Magazine each of the past three years as one of the 250 fastest-growing companies in the U.S. Analytica specializes in providing software and systems engineering, information management, analytics & visualization, agile project management, and management consulting services. The company is appraised by the Software Engineering Institute (SEI) at CMMI Maturity Level 3 and is an ISO 9001:2008 certified provider.
Equal Employment Opportunity: Analytica is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.
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