Low Voltage Systems Specialist

4 days ago

Houston, Texas, United States Prime Partners Full time

About Prime Partners

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At Prime Partners, we pride ourselves on being a leading technology services provider specializing in low-voltage solutions. With over 25 years of experience serving a wide range of sectors, our focus on innovation, quality, and customer satisfaction has been the cornerstone of our success.

 

Competitive Salary: $28 - $35 per Hour

We are seeking a highly skilled Low Voltage Systems Specialist to join our team. As a member of our team, you will be responsible for providing expert troubleshooting, maintenance, and repair services for low-voltage systems. These systems include, but are not limited to, networking infrastructure, surveillance cameras, servers, NVRs, access control systems, and audio-visual technologies.

 

Key Responsibilities:

  • Safety First: Conduct safety evaluations and adhere to safe working practices at all times.
  • Exceptional Customer Service: Deliver exceptional customer service, upholding the highest standards of service excellence.
  • Service Excellence: Complete service orders with a focus on quality assurance and safety compliance.
  • Autonomy and Decision-Making: Demonstrate autonomy and decision-making capabilities in the field.
  • Troubleshooting and Repair: Provide comprehensive troubleshooting, service, and repair of low-voltage systems across various commercial and enterprise settings.
  • Quality Control: Ensure all repairs are tested and aligned with company policies and standards.
  • Documentation: Document all service activities, including notes, photographs, and communications, in a timely and detailed manner.
  • On-Call Rotation: Participate in an on-call rotation for emergency service after hours.
  • Maintenance of Company Vehicle: Maintain company vehicle in accordance with company guidelines.
  • Professional Image: Uphold a professional image and demeanor at all times.
  • Feedback and Communication: Offer feedback for service improvement and communicate scheduling concerns effectively.
  • Additional Services: Perform additional on-site services as needed.

 

Requirements:

  • Minimum 2 Years of Experience: Minimum 2 years of experience in surveillance systems, access control, or related fields.
  • Strong Background: Strong background in physical security hardware is preferred.
  • Proficiency in Testing Equipment: Proficiency with testing equipment such as Fluke testers, meters, and OTDRs.
  • Familiarity with Industry-Standard Tools: Familiarity with industry-standard tools and equipment.
  • Exceptional Skills: Exceptional mechanical, troubleshooting, and problem-solving skills.
  • Understanding of Relay Logic: Understanding of relay logic and troubleshooting methodologies.
  • Certifications or Training: Certifications or training in Genetec, Software House, Lenel, Feenics, Milestone, Avigilon, Crestron appreciated.
  • First-Aid, CPR, and OSHA 10 Certifications: First-Aid, CPR, and OSHA 10 certifications are advantageous.

 

Benefits:

  • Competitive Hourly Rate: Competitive pay ranging from $28 to $35 per hour, based on experience and qualifications.
  • Company Vehicle: A company vehicle is provided for business use, ensuring you have reliable transportation for service calls and project sites.
  • Health Insurance: Comprehensive medical, dental, and vision coverage to meet a wide range of healthcare needs, ensuring you and your family stay healthy.
  • Life Insurance: A robust life insurance policy to offer peace of mind for you and your loved ones, ensuring financial security in unexpected situations.
  • Retirement Savings Plan: We support your future financial security through a retirement savings plan, encouraging you to save and invest with company contributions to help grow your retirement nest egg.
  • Paid Time Off (PTO): Generous paid time off policy, including vacation days, sick days, and holidays, allowing you to rest and recharge.

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