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Maintenance Support Specialist II

2 months ago

Pooler, Georgia, United States Federal Express Corporation Full time

The Facility & Material Handling Maintenance Support Specialist plays a crucial role in assisting the Facility Maintenance Manager, Maintenance Service Managers, and maintenance technicians in the daily operations of the maintenance department. This position involves executing specialized maintenance responsibilities, including the completion and processing of work orders and purchase orders through various systems, engaging with existing vendors, and identifying new vendor opportunities as needed. The role also entails generating tailored reports from the Computerized Maintenance Management System (CMMS), overseeing parts inventory and organization, and maintaining documentation related to spending and safety in compliance with retention policies and procedures. Additionally, common office tasks such as filing, copying, faxing, and answering phone calls are part of the responsibilities.

Key Responsibilities

  • Completes work order documentation, reviews for management approval, and collaborates with technicians and vendors to address any deficiencies through various communication methods.
  • Processes contract and purchase order documentation for management approval, follows up on the delivery and receipt of goods and services, and communicates with vendors to resolve any issues.
  • Manages workflow processes, data entry, and retrieval of information via reports and customized queries through the Computerized Maintenance Management System (CMMS).
  • Oversees inventory of parts, including their physical movement and barcoding.
  • Conducts research to identify the best pricing and quality options for goods and services based on departmental requirements.
  • Monitors spending against budget through contracting and payment records.
  • Maintains files for contracts, spending, and safety-related documents as required by Business Control Self Assessment (BCSA) and record retention policies.
  • Trains and orients new maintenance staff at the designated location and within the region as necessary.
  • Handles shipping and receiving of freight, which may include operating a forklift.
  • Performs additional duties as assigned.
Minimum Educational Requirements
  • High School Diploma or GED is required.
Minimum Experience Requirements
  • Prior clerical or customer service experience is preferred.
  • Familiarity with company policies and procedures is advantageous.
  • Forklift Certification is preferred; the company will assist employees in obtaining this certification if needed.
Knowledge, Skills, and Abilities
  • Proficient in general business skills, including typing, data entry, and the use of office equipment such as phones, copiers, and fax machines.
  • Strong time management, organizational, and multitasking abilities to thrive in a fast-paced environment while maintaining attention to detail and accuracy.
  • Proficient in software applications, including Microsoft Office and web-based tools.
  • Excellent customer service skills to respond effectively and professionally to inquiries.
  • Ability to maintain records of meetings, action items, and task assignments for the maintenance team.
  • Competence in budget and inventory analysis.
  • Forklift Certification is preferred, with support provided for obtaining it.
Job Conditions

25%

Preferred Qualifications:

Pay Transparency:

Compensation: $20.30 per hour

Additional Information: Full Time

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process.