Operations Manager

3 weeks ago


Lake Geneva, Wisconsin, United States Christian League for the Handicapped DBA Inspiration Ministries Full time
Job Summary

We are seeking an exceptional Operations Manager to join our team at Christian League for the Handicapped DBA Inspiration Ministries. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our coffee shop, ensuring seamless execution of initiatives and strategies, and providing coaching and direction to our shift staff.

About Us

Inspired Coffee is a premium coffee shop located in downtown Lake Geneva, dedicated to empowering adults with disabilities to live with greater purpose and achieve their individual best in a thriving environment.

Key Responsibilities
  • Provide leadership to our shift team, actively working the floor alongside them and maintaining proficiency as a barista and cashier.
  • Collaborate closely with our Executive Director to ensure consistent implementation of our outcomes-oriented training program, progressively training hard and soft skills.
  • Maintain effective store operations, filtering communication to the shift team as directed by the Executive Director.
  • Review store environment and key performance indicators to identify problems, concerns, and opportunities for improvement, providing coaching and direction to the shift team to achieve operational goals.
  • Serve as a coach and mentor to our team members, using discretion in assessing performance, providing feedback and coaching to improve team performance, and effectively recommending employment decisions to the Executive Director and Talent Development Coordinator.
Requirements
  • Bachelor's Degree in Business, Finance, or related field preferred, or 2-3 years proven track record as supervisor or manager leading teams and improving operating results in high-volume food and beverage or merchandise operations.
  • Demonstrate a passion for helping people with disabilities thrive.
  • Proven track record of taking initiative and going above and beyond job description to deliver results.
  • Demonstrate team management, delegation, and issue resolution skills and the ability to multi-task.

Estimated Salary: $50,000 - $65,000 per year, depending on experience.



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