Cage Cashier and Customer Service Representative
4 weeks ago
Horn Holdings is seeking a highly motivated Cage Cashier and Customer Service Representative to provide exceptional customer service in our fast-paced video poker gameroom environment.
This role is responsible for:
- Providing prompt and courteous service to customers, ensuring their needs are met in a timely and efficient manner.
- Operating assigned banks or windows according to established procedures and regulations to maintain a secure and accurate cash handling environment.
- Counting down bank or window contents at the end of each shift and reconciling to accountability to ensure accuracy and integrity.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a professional and courteous manner.
- Provide drinks, change, and promote promotions to customers as needed.
- Ensure accurate cash handling and reconciliation throughout each shift.
Requirements:
- Age 21 or older.
- Obtain State Video Poker permit, Louisiana vendor server permit, and clear state background check (no felonies or misdemeanors for theft or gaming violations).
- Ability to stand 100% of shift with minimal breaks.
- General cashiering background or prior money handling experience preferred.
- Strong math skills (add, subtract, multiply, and divide) to accurately handle cash transactions.
- Maintain high energy levels and take a proactive approach to resolving issues in a calm and professional manner.
- Excellent communication and collaboration skills to effectively interact with colleagues and customers.
- Highly organized and detail-oriented to ensure accurate cash handling and reconciliation.
Benefits:
- $25-$30 per hour (estimated salary), depending on experience.
- Tips based on excellent customer service.
- Vacation pay to ensure work-life balance.
- Life insurance to protect loved ones.
The estimated annual salary range for this position is $50,000 - $60,000 based on a 40-hour workweek and assuming tips and vacation pay.
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