Director of Emergency Services

7 days ago


Salem, Virginia, United States Generis Tek Inc Full time
Job Summary

The Director of Emergency Services is responsible for ensuring high-quality patient care in the Emergency Department. This role involves service, growth, development, personnel management, and resource allocation to achieve consistent high-quality patient care.

Key Responsibilities
  • Identify real/potential problems affecting the service and implement solutions with follow-through and communication.
  • Participate in service, departmental, and hospital-wide committees as assigned, providing ongoing communication to those represented.
  • Advance the patient experience agenda in the Emergency Department.
  • Coach immediate subordinates, providing feedback, constructive critique of work, facilitating individual development plans, and documenting job performance.
  • Adhere to all Human Resource policies.
  • Effectively communicate departmental, organizational, and industry information to staff.
  • Facilitate evidence-based employee engagement practices.
  • Build strong relationships and networks to deliver upon organizational and departmental goals.
  • Participate in employee and patient rounding, identifying and mentoring potential future leaders.
  • Enforce standards of emergency department care and develop processes to measure and ensure consistent compliance.
  • Develop, implement, and evaluate an ongoing emergency services program that assures quality patient care consistent with the Hospital mission.
  • Monitor compliance with regulatory, accrediting, and hospital policy for patient services, environmental, and personnel safety.
  • Oversee a PI program that consistently monitors and evaluates critical aspects of care.
  • Be responsible for departmental operational excellence, ensuring the department delivers quality services in accordance with applicable policies, procedures, and professional standards.
Requirements
  • Bachelor's degree in nursing required.
  • Master's degree in Nursing, Business Administration, Healthcare Administration, or a related field preferred.
  • 3+ years of experience in emergency services required.
  • 3+ years of experience in a leadership role in the ER Unit.
  • Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required.
  • Advanced Cardiac Life Support (ACLS) required.
  • Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) required.
  • Basic Life Support (BLS) required.


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