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Quality Assurance and Reports Expert

2 weeks ago


Buffalo, New York, United States Small Business Administration Full time

As a Supervisory Disaster Recovery Specialist, you will play a critical role in supporting the SBA's mission to support small businesses in the United States. You will work with a dynamic team to analyze data, identify trends, and make recommendations to improve our performance.

Job Description: We are seeking an experienced disaster recovery specialist to join our team. The successful candidate will provide advice and analysis on workforce management matters, oversee quality assurance and training programs, and communicate effectively with internal and external customers.

This position requires a strong understanding of statistical methods, data analysis, and communication skills. You will work closely with our team to identify trends and make recommendations to improve our performance.

Main Responsibilities:

  • Provide advice and analysis on workforce management matters
  • Oversee quality assurance and training programs
  • Communicate effectively with internal and external customers
  • Analyze data to develop complex reports
  • Supervise and train staff members

Estimated Salary: We estimate the annual salary for this position to be around $76,000 - $146,000, depending on your experience and qualifications.