Wealth Management Specialist
3 weeks ago
Estimated salary: $60,000 - $80,000 per year.
Coldstream Capital Management is a wealth management firm that values innovation, client satisfaction, and a vibrant work culture. We have a flexible hybrid work environment (in office Tuesdays and Wednesdays) with work hours from 7:00am - 4:00pm.
As a Senior Client Service Associate on one of our growing teams, you will play a crucial role in ensuring that our clients receive outstanding service and support. Our team members are employee-owned, independently-operated, and have been earning the trust of affluent families and businesses for over two decades.
Responsibilities include:
- Exceptional customer service: anticipating client needs, addressing concerns, and resolving issues quickly.
- Serving as a liaison between clients and custodians/investment managers.
- Managing client information, handling all cashiering and money movement requests.
- Client Meetings: scheduling and organizing client meetings and proactively preparing meeting materials in advance.
- Client Onboarding: facilitating the new client onboarding process, including opening brokerage accounts, establishing cashiering needs, and setting up online reporting access.
Required Experience:
- 2-5+ years of client service experience in the wealth management industry.
- Bachelor's degree in finance or business administration (preferred).
- FINRA Series 65 license (strongly preferred) or willingness to obtain within 12 months.
- Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint; experience with Salesforce CRM and/or Tamarac portfolio accounting (or similar systems) is a plus.
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