Nursing Unit Coordinator

4 days ago

Geneva, New York, United States Finger Lakes Community Health Full time
Job Summary

A Nursing Unit Coordinator is an essential member of the healthcare team, responsible for managing administrative tasks and providing support to nurses and other medical staff within a nursing unit or department through various clerical responsibilities.

Main Responsibilities
  • Assists with preparation of the clinical area for building opening or closing in accordance with organizational hours of operation.
  • Attends morning huddle meeting with patient care team to address patient concerns.
  • Inform patients or designated persons of physician orders, changes in care plan, test results, etc. as outlined in NYS clinical scope of practice.
  • Organizes and maintains patient records, including electronic health records (EHR), ensuring accuracy and confidentiality.
  • Scans clinical documents from patients or clinical staff into EHR.
  • Chart services in patient record including but not limited to:
    • Referrals, screenings, lab orders/results, patient history, vitals.
  • Organizes and maintains various administrative documents, including patient forms, medical records, and office policies.
  • Address telephone encounters, actions, and referrals in the electronic health record system in accordance with organizational policies and procedures.
  • Manages phone calls, emails, and other correspondences, directing inquiries to the appropriate personnel, and providing information to patients as needed.
  • Monitors and replenishing office and medical supplies, ensuring adequate stock levels, and coordinating supply orders.
  • Assists with facilitating referrals to specialists, obtaining prior authorizations for procedures or treatments, and coordinating communication between healthcare providers.
  • Participates in quality assurance activities, such as monitoring compliance with regulations and protocols, and identifying areas for improvement in administrative processes.
  • Reviews patient information during pre-visit planning to ensure appointments are appropriately scheduled and needed information has been received.
  • Assists with monitors patient appointment schedules, ensuring that appointments are properly booked and rescheduled as needed.
Requirements
  • High School Diploma or equivalent.
  • CPR Certification Required.
  • Prior experience a plus, but not required.
  • The ability to work flexible hours - some evenings are required.
  • The ability to communicate fluently in Spanish and English preferred, but not required.
  • A valid New York State driver's license in compliance with organizational drivers' policy.

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