Operations Supervisor

5 days ago

Buford, Georgia, United States Penske Truck Leasing Full time
Job Summary

Penske Logistics is seeking a seasoned leader to oversee logistics operations, including customer service, freight loading and unloading, dispatch, and documentation control. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record of driving process improvement and leading change.

Key Responsibilities
  • Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities.
  • Supervise logistics operations, including customer service, freight loading and unloading, dispatch, and documentation control.
  • Conduct team meetings, evaluate and recommend changes in preferred work methods to increase productivity, and assist in new associate training.
  • Have a thorough working knowledge of the site's operating systems to ensure operational compliance and correct exception resolution.
  • Complete all necessary records and reports in a timely and accurate fashion.
  • Ensure compliance with financial policies and procedures, including tracking MPG, returns, damages, and other metrics.
  • Understand the relationship between decision-making and profitability, and closely manage associates' working hours and activities to minimize overtime and meet or exceed productivity targets.
  • Ensure day-to-day management and associate activities are aligned with the location safety strategy, and provide associates with communication, training, feedback, and direction to ensure safe performance.
  • Conduct safety observations, and ensure compliance with all applicable regulatory agencies and company policies and procedures.
  • Understand the location-specific customer goals and objectives, and work to meet and exceed these expectations daily.
  • Determine areas that could benefit from Continuous Improvement efforts, and properly plan work assignments to ensure effective use of fleet equipment.
Requirements
  • Demonstrated leadership qualities with strong interpersonal skills and the ability to connect, build rapport, and maintain solid relationships with associates, Company leadership, internal and external customers.
  • Ability to work efficiently and independently with strong time management and organizational skills.
  • Strong written and oral communication skills, and the ability to actively listen.
  • Ability to manage through a problem, think critically, and make decisions independently.
  • Ability to drive process improvement and lead change.
  • Proficient computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
  • High School Diploma or equivalent required; Bachelor's Degree preferred.
Physical Requirements

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to read, communicate verbally and/or in written form, remember and analyze certain information, and remember and understand certain instructions or guidelines.

While performing the duties of this job, the associate may be required to stand, walk, and sit.

The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.

The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

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