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Customer Service Representative

2 months ago

Howell, United States Public Storage Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Property Manager. As a Property Manager, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the overall success of our storage facilities.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our clients, responding to their needs and concerns in a timely and professional manner.
  • Storage Unit Management: Conduct daily storage unit inspections to ensure inventory and availability, and make recommendations to customers on storage solutions.
  • Cash Handling: Audit cash drawers and make bank deposits, ensuring accurate and secure financial transactions.
  • Communication: Maintain open communication with customers, responding to their inquiries and resolving any issues in a prompt and professional manner.
Requirements
  • Experience: Previous experience in customer service, sales, or a related field is required.
  • Transportation: A valid driver's license and reliable transportation are necessary for traveling between work locations and conducting other work-related business.
  • Physical Requirements: Ability to lift up to 35 pounds, walk in/outdoors, and perform cleaning and maintenance tasks.
What We Offer
  • Competitive Pay: Earn a competitive hourly rate and opportunities for performance-based bonuses.
  • Benefits: Eligibility for full-time benefits, including medical, dental, vision, 401k, and paid time off.
  • Professional Growth: Opportunities for career advancement and professional development within the company.
About Us

Public Storage is a leading provider of self-storage solutions, committed to delivering exceptional customer service and exceeding customer expectations. We are proud to be recognized as a Great Place to Work and offer a supportive and inclusive work environment.