Housekeeping Attendant

About Us:
At Boston Harbor Hotel, we value our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and fosters success.

Location Description:
The Boston Harbor Hotel is Boston's premier waterfront hotel, where luxury service is personal. We offer a competitive and comprehensive compensation and benefits package, as well as growth opportunities. All candidates must display superior service orientation, be willing to learn, and work as part of our team. Due to the nature of our business, schedule flexibility is required for all positions.

Your Role:
We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the Heart of the House and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding.

Responsibilities:

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
• Pickup clean linen and refill the par stock of linen on each floor pantry
• Deliver towels, cribs, cots, and other items to the guest rooms on requests
• Perform duties of room attendant when necessary
• Refill the par stock of guest amenities and supplies on each floor pantry
• Help the room attendants with the heavy lifting when super cleaning/spring cleaning of rooms
• Clean all public areas in the prescribed manner while following department standard operating procedures
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
• Always respond in a friendly, helpful manner to guests and other team members