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Quality Assurance Manager

2 months ago

Carrollton, Texas, United States US Main Full time
Job Summary

The Quality Assurance Manager will play a critical role in ensuring the company's Contract Manufacturing sites and operations teams meet the highest standards of quality management. This includes implementing, executing, and improving quality processes, as well as providing general quality support to Contract Manufacturing sites and operations teams.

The ideal candidate will have experience in an FMCG environment, with a strong understanding of quality management systems, regulatory requirements, and industry best practices. They will be responsible for ensuring ongoing compliance to company quality management standards, monitoring key performance indicators, and identifying areas for improvement.

Key Responsibilities
  • Support the company's quality strategy, governance, and goals through regional-specific projects and targets
  • Ensure and verify ongoing compliance to company quality management standards in Contract Manufacturing Partners through KPI monitoring and non-conformance monitoring
  • Support cluster-specific quality improvement initiatives with Procurement and CMs (Contract Manufacturers) where applicable
  • Lead or support quality and/or consumer safety training for CMs (where applicable)
  • Support process changes and specifications meet company requirements and product quality needs
  • Support communication and training strategy and execution with Contract Manufacturing Partners
Requirements
  • Experience in an FMCG environment, in active collaboration with R&D and non-R&D functions as well as 3rd parties
  • Ability to assess compliance, quality, and safety risks, opportunities, and business impact
  • Influencing and negotiating skills – able to create and apply argumentation to influence right outcomes both externally and internally
  • Excellent oral and written communication skills (English) including ability to convey complex scientific matter in a simple manner
  • Clear and logical thinker with the ability to recognize patterns and develop innovative solutions
  • Experience with Microsoft Office – Power Automate, Power BI, Word, etc.