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Resort Operations Assistant

2 months ago

Stowe, United States Vail Resorts Full time
Job Summary

Ski School Support Staff employees work in a fast-paced, dynamic environment supporting all functions of ski/snowboard school operations outside of instruction. The role involves high guest interaction, supporting children's programming, rental operations, guest check-in/out, lesson scanning, and lesson area lift operations.

Key Responsibilities
  • Process daily reservations and sales on resort operating systems.
  • Set up and tear down indoor facilities, maintaining attention to detail to present a clean, orderly, and welcoming environment.
  • Ensure compliance with health code policies and procedures for facility cleanliness.
  • Maintain a clean and organized facility to accommodate high-volume guest flow.
  • Work with small children to facilitate games and activities in indoor and outdoor settings.
  • Adhere to safety standards and contribute to a culture of Health and Safety.
  • Assist with snack and lunch service, including food distribution, attendance, and clean-up duties.
Requirements
  • High School diploma or equivalent preferred.
  • Experience in a fast-paced, service-based environment.
  • Fluent in all aspects of English language.
  • Ability to work weekends and holidays.
  • Strong communication skills with a wide variety of guests and employees.
  • Strong computer skills, typing, and data entry preferred.
  • Early childhood care experience preferred.
  • Ski or snowboarding experience to assist lessons as necessary preferred.
  • Pass a background check.
Benefits

Vail Resorts offers a range of benefits to its employees, including:

  • Free passes for employees.
  • Employee discounted lift tickets for friends and family.
  • Free ski lessons.
  • Employee discounts on lodging, food, gear, and mountain shuttles.
  • 401(k) Retirement Plan.
  • Employee Assistance Program.
  • Excellent training and professional development.
  • Referral Program.