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Bakery Operations Director

2 months ago


Cary, North Carolina, United States La Farm Bakery Full time
La Farm Bakery Manager Position

We are seeking a highly skilled and experienced individual to fill the role of Bakery Manager at La Farm. If you have a passion for the bakery and retail industry, this could be the perfect opportunity for you.

Key Responsibilities:
  • Team Management: Oversee the retail staff to create a positive work environment that fosters engagement, motivation, and productivity. This includes managing human resource tasks such as recruiting, interviewing, hiring, and training. Set clear objectives, expectations, and monitor staff performance. Collaborate with the HR department to handle personnel issues and embody La Farm's values.
  • Product Development: Develop merchandising strategies to ensure product freshness and stay up-to-date on industry trends. Encourage staff to engage with customers and provide excellent product knowledge.
  • Sales and Service: Drive sales to meet company goals, maximize revenue through promotions and marketing, and maintain high customer service standards.
Additional Responsibilities:
  • Assist the General Manager in overseeing bakery operations. Manage labor schedules, plan retail features, maintain production sheets, and ensure staff training is up to date.
  • Monitor retail sales, handle special orders, maintain displays, and manage cash handling procedures.
  • Ensure compliance with safety and sanitation regulations and uphold company standards for daily operations.
  • Address staff inquiries and concerns, participate in holiday planning, and maintain cleanliness and organization of the retail area.
  • Perform other duties as needed.
Requirements:
  • Prior experience in high-end retail or food service management.
  • Bakery experience is a plus.
  • Strong analytical and math skills.
  • Proficiency in Microsoft Excel and Word.
  • Effective problem-solving skills and organizational abilities.
  • Excellent customer service and relationship-building skills.
  • Ability to work in a fast-paced environment, strong verbal communication, and flexibility in work hours.
  • Physical requirements include bending, lifting up to 50 lbs, and standing for extended periods.