Merchandise Sales Associate

3 weeks ago


Louisville, Kentucky, United States Marshalls Full time

As a Merchandise Sales Associate at Marshalls, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.

Key responsibilities include:

  • Role modeling established customer experience practices with internal and external customers
  • Supporting and embodying a positive store culture through honesty, integrity, and respect
  • Accurately ringing customer purchases/returns and counting change back to the customer according to established operating procedures
  • Promoting credit and loyalty programs
  • Maintaining and upholding merchandising philosophy and following established merchandising procedures and standards
  • Accurately processing and preparing merchandise for the sales floor following company procedures and standards
  • Initiating and participating in store recovery as needed throughout the day
  • Maintaining all organizational, cleanliness, and recovery standards for the sales floor and participating in the maintenance/cleanliness of the entire store
  • Providing and accepting recognition and constructive feedback
  • Adhering to all labor laws, policies, and procedures
  • Supporting and participating in store shrink reduction goals and programs
  • Participating in safety awareness and maintaining a safe environment

Requirements include:

  • Possessing excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possessing strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Benefits include:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Eligible for additional benefits including:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

This position has a starting pay range of $12.00 to $12.50 per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.



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