Merchandise Sales Associate
3 weeks ago
As a Merchandise Sales Associate at Marshalls, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
Key responsibilities include:
- Role modeling established customer experience practices with internal and external customers
- Supporting and embodying a positive store culture through honesty, integrity, and respect
- Accurately ringing customer purchases/returns and counting change back to the customer according to established operating procedures
- Promoting credit and loyalty programs
- Maintaining and upholding merchandising philosophy and following established merchandising procedures and standards
- Accurately processing and preparing merchandise for the sales floor following company procedures and standards
- Initiating and participating in store recovery as needed throughout the day
- Maintaining all organizational, cleanliness, and recovery standards for the sales floor and participating in the maintenance/cleanliness of the entire store
- Providing and accepting recognition and constructive feedback
- Adhering to all labor laws, policies, and procedures
- Supporting and participating in store shrink reduction goals and programs
- Participating in safety awareness and maintaining a safe environment
Requirements include:
- Possessing excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possessing strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Benefits include:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Eligible for additional benefits including:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
This position has a starting pay range of $12.00 to $12.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Applicants with arrest or conviction records will be considered for employment.
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