Operations Support Specialist

6 days ago


Atlanta, Georgia, United States Hard Rock Cafe Full time
Operations Support Specialist
We are seeking an experienced Operations Support Specialist to join our team. As the primary point of contact for the Sales Office, you will provide exceptional support to the Director of Sales and Marketing and sales team. If you are highly organized, detail-oriented, and possess excellent communication skills, we encourage you to apply.

Key Responsibilities:
  • Answer sales phone lines, take messages, and handle customer requests while ensuring timely follow-up with the Sales Lead Coordinator.
  • Perform daily office duties, including filing, faxing, copying, and maintaining accurate records.
  • Coordinate DOSM VIP reservations, amenity delivery, and parking validation systems.
  • Assist in generating the Weekly Sales Activity Report and distributing the monthly forecast.
  • Maintain a comprehensive Reference Library, association memberships, trade show information, and mailing lists.
  • Develop and maintain strong working relationships with internal and external customers, promoting the company's brand and values.

Requirements:
  • High school diploma or equivalent experience and training; college degree preferred.
  • Two years' experience, preferably in the hospitality industry or a catering/sales field.
  • Luxury hotel experience is a plus.

Estimated Salary: $55,000 - $70,000 per year

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