Crisis Intervention Specialist

2 weeks ago

Wausau, Wisconsin, United States North Central Health Care Full time
Job Overview

The Crisis Intervention Specialist (CIS) is responsible for delivering immediate support and crisis counseling to individuals and families in distress. This role involves conducting risk assessments via crisis hotline to determine the most suitable treatment options and providing referrals and short-term follow-up services.

About Us:

North Central Health Care is dedicated to serving the communities of Langlade, Lincoln, and Marathon counties through a variety of services including mental health treatment, addiction recovery, long-term and short-term care, physical rehabilitation, and crisis stabilization. Our team is composed of dedicated professionals committed to providing exceptional care.

Key Responsibilities:

  • Deliver immediate assistance in both on-site and mobile crisis scenarios for Behavioral Health Services.
  • Formulate crisis management plans based on comprehensive assessments.
  • Work collaboratively with law enforcement agencies.
  • Maintain effective communication with all relevant personnel throughout the patient care process.
  • Provide essential information, support, intervention, and coordination of emergency services, along with referrals for ongoing care.
  • Accurately document all provided care in the Electronic Medical Record (EMR) system.

Qualifications:

Crisis Intervention Specialist I: High School Diploma, certification in Mental Health/AODA/Nursing, or an Associate's Degree with two years of relevant experience.

Crisis Intervention Specialist II: Bachelor's Degree in Human Services, Psychology, or a related field, with at least one year of relevant work experience.

Crisis Intervention Specialist III: Master's Degree in Human Services, Social Work, Counseling, or a related field, with a minimum of one year of relevant work experience.

Skills and Attributes:

  • Effective communication skills.
  • Ability to make informed decisions in high-pressure situations.
  • Attention to detail in documentation.
  • Consistent and reliable attendance.
  • Composure in crisis scenarios.
  • Capability to deliver patient-centered and trauma-informed care.
  • Commitment to serving a diverse population in various environments.
  • Valid driver's license and personal vehicle with appropriate insurance coverage as required.

Benefits:

  • Competitive pay ranging from $20.60 to $33.48 per hour based on experience, plus a shift differential of $1.50 to $2.50.
  • Opportunities for both full-time and part-time positions with flexible shift options.
  • Comprehensive benefits package including PTO, paid holidays, health, dental, and vision insurance, along with various employee discounts.
  • Eligibility for the Wisconsin Retirement System (WRS), a hybrid defined benefit plan.

North Central Health Care is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals in compliance with the American with Disabilities Act.

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