Customer Experience Coordinator II

1 week ago


Neenah, Wisconsin, United States Amcor plc Full time
Customer Experience Coordinator II Job Description

The Customer Experience Coordinator II is a key role in providing exceptional customer service and support to Amcor's global customers. This position requires excellent interpersonal skills, analytical thinking, and the ability to work independently with internal customers. The successful candidate will be responsible for managing and developing content on interactive lobby walls, collaborating with marketing and R&D teams, and conducting surveys to understand customer needs. Additionally, this role will involve troubleshooting technical issues, analyzing data, and providing administrative support to the Amcor Global Development team. If you have a passion for delivering exceptional customer experiences and are motivated to make a difference, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide exceptional customer service and support to Amcor's global customers
  • Manage and develop content on interactive lobby walls
  • Collaborate with marketing and R&D teams to develop valuable content
  • Conduct surveys to understand customer needs and preferences
  • Troubleshoot technical issues and analyze data to improve customer experiences
  • Provide administrative support to the Amcor Global Development team
Requirements:
  • Bachelor's degree in a related field
  • 3+ years of experience in a customer-facing or supporting role
  • Excellent interpersonal, analytical, and communication skills
  • Ability to work independently and collaboratively as part of a team
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
Equal Opportunity Employer:

Amcor is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

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