Retail Store Manager in Training

3 days ago


Glendale, Arizona, United States 61st Ave Store (61st Ave & Bell) Full time
Job Overview: The Retail Store Manager in Training is a pivotal role at the 61st Ave Store, playing a crucial part in driving retail business operations. Reporting to the Retail District Manager, you will lead the entire store production, overseeing Assistant Store Managers, Production Teams, and Donation Attendants.

Main Responsibilities:
Develops and executes retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
Coordinates with the Retail District Manager to create strategic plans that drive donations.
Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to meet bottom-line sales budget targets.
Ensures payroll costs and operating expenses are managed within budget constraints.
Promotes excellent customer service among Team Members, ensuring donors and customers receive top-notch service.
Maintains store locations, ensuring they remain clean, well-kept, and reflect the Goodwill brand effectively.
Partners with community businesses and organizations to promote the Goodwill mission.
Maintains regular and consistent in-person attendance, serving as a Goodwill ambassador to the community.

Requirements and Qualifications:
High School Diploma or equivalent required;
Two years of work experience in Retail Management, preferably in the thrift industry;
One year of customer service experience;
Proficiency in Microsoft Office Suite;
Valid driver's license and clean Motor Vehicle Record;
Ability to pass a background check and drug screen, where applicable for the position;
Ability to communicate and read English proficiently;

Benefits Package: As a valued member of our team, you will be eligible for an extensive Total Rewards package, effective the first month following 60 days of employment. This includes medical, dental, vision plans, 401(k) participation upon hire, employer-paid life insurance, employee assistance program, paid time off, sick and vacation leave, and paid holidays.

About Us: Goodwill of Central & Northern Arizona is committed to providing a supportive work environment that values diversity and promotes success. With double-digit growth over nearly a decade, we have been recognized as one of the Best Places to Work by the Phoenix Business Journal for four out of five years.

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