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Sales Associate
2 months ago
Carter's is a leading North American apparel retailer, specializing in high-quality clothing for babies and young children. Our brands, including Carter's, OshKosh B'gosh, Skip Hop, and Little Planet, are recognized for their excellence and style.
Job SummaryWe are seeking a Sales Associate to join our team at Carter's. As a Sales Associate, you will be the first point of contact for our customers, providing exceptional customer service and ensuring a positive shopping experience. You will be responsible for greeting customers, answering questions, and assisting with purchases, while maintaining a safe and clean store environment.
Key Responsibilities- Customer Service: Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
- Product Knowledge: Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
- Point of Sale Transactions: Execute and expedite point of sale/register transactions.
- Store Maintenance: Complete floor replenishment and shipment as needed.
- Brand Awareness: Articulate current promotional events and the brand loyalty program, including credit, to customers.
- Loss Prevention: Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.
- Positive Attitude: A positive and solutions-oriented mindset.
- Customer Service Skills: Demonstrated customer service and engagement skills.
- Communication Skills: Effective and professional verbal and written communication skills.
- Multi-Tasking: The ability to manage multiple tasks at once.
This role requires standing or walking for extended periods, lifting up to 40 pounds, and climbing up and down a ladder. Availability to work days, nights, weekends, and holidays as scheduled is required.
Equal Opportunity EmployerCarter's is an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
