Dental Scheduler

2 days ago


Lancaster, California, United States Smile Dental Group Full time
About Smile Dental Group

We are a leading dental care provider in the Antelope Valley and surrounding areas, dedicated to delivering high-quality services to our community. Our team of experienced general and pediatric dentists, as well as specialists, work together to offer a wide range of procedures, ensuring that our patients receive comprehensive care in a relaxed and friendly environment.

Job Description

We are seeking a highly organized and detail-oriented Dental Scheduler to join our team. As a key member of our front desk team, you will be responsible for making 150 calls per day, providing exceptional customer service, and ensuring a smooth patient experience. While experience in the dental field is a plus, prior phone service experience is a must. A cheerful attitude and strong communication skills are essential for success in this role.

Responsibilities
  • Make 150 calls per day to schedule appointments and communicate with patients
  • Provide exceptional customer service and ensure a positive patient experience
  • Work collaboratively with the dental team to ensure seamless patient care
  • Maintain accurate records and schedules
  • Meet productivity and quality standards
Requirements
  • High School Diploma or equivalent
  • 1-2 years of call center experience or dental scheduling experience
  • Excellent customer service skills and a positive attitude
  • Experience using Eaglesoft and Microsoft Office (Word, Outlook, Excel)
  • Bilingual (English, Spanish) preferred
What We Offer

Competitive wages ($17-$20 depending on work history) and opportunities for growth and development in a dynamic and supportive team environment.


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