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Restaurant Operations Manager

2 months ago

Clayton, North Carolina, United States Polo Restaurant Group Full time
Job Overview

Polo Restaurant Group is seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and maintaining a positive and productive work environment.

Key Responsibilities
  • Lead and manage a team of crew members to achieve sales and customer satisfaction goals.
  • Ensure compliance with company policies, procedures, and brand standards.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the Assistant General Manager and General Manager to achieve business objectives.
Requirements
  • 2+ years of experience in a restaurant management role.
  • Proven track record of success in leading and managing a team.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Recognition and rewards for outstanding performance.
  • A dynamic and supportive work environment.