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Retail Key Carrier Coordinator

2 months ago

Blue Springs, Missouri, United States HomeGoods Full time
About the Role

We are seeking a highly skilled and experienced Key Carrier to join our team at HomeGoods. As a Key Carrier, you will play a critical role in maintaining the overall success of our store, ensuring that our customers receive exceptional service and that our operations run smoothly.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, ensuring that customers receive a positive and personalized shopping experience.
  • Leadership: Act as a leader and role model for our store team, promoting a culture of honesty and integrity, and maintaining confidentiality.
  • Store Operations: Ensure that all store operations are executed according to company guidelines, including opening and closing procedures, and that our team is performing tasks and activities in accordance with our store plan.
  • Team Management: Manage and motivate our store team, providing coaching, feedback, and recognition to ensure that they are meeting their goals and objectives.
  • Problem Solving: Exercise discretion and problem-solving skills to resolve customer service issues and provide effective solutions.
  • Communication: Communicate effectively with management and team members, providing progress updates and ensuring that everyone is informed and aligned.
Requirements
  • Experience: 1 year of retail experience, with 6 months of leadership experience.
  • Skills: Proven problem-solving skills, ability to work effectively in a team environment, and excellent communication and organizational skills.
  • Availability: Ability to work a flexible schedule, including nights and weekends.
What We Offer

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.