Quality Assurance Specialist

2 weeks ago


Atlanta, Georgia, United States Tellerex Full time
Position Overview:

Tellerex is seeking a highly skilled Quality Control Analyst to join our team in Atlanta, GA.

This role involves developing and maintaining quality control standards for all company processes, from shipping to part repair, and full unit refurbishment.

Quality findings will be documented, reported, and fed into our process improvement cycle.

Your expertise will ensure that our products meet customer standards and exceed industry expectations.


About Tellerex:

Tellerex has been at the forefront of ATM and banking asset management globally since 2013.

We partner with leading OEMs, financial entities, and tech services firms.

Our success is built on risk management, asset recovery, and a broad spectrum of services, including lifecycle management, recycling, asset tracking, parts servicing, and project management solutions.


Key Responsibilities:
  • Review and test refurbished parts and machines for defects or potential flaws.
  • Record findings in a standardized format.
  • Learn about developments in ATM technology.
  • Serve as a liaison between our refurbishment technician teams and the customer.
  • Continually improve QC Checklist to include customer issues and new observations.
  • Work with the Process Improvement Department to track and record defect rates and percentages for MIS reporting and continuous improvement.
  • Communicate defects with teams to help reduce future errors.
  • Help the Process Improvement Team identify root causes of defects and how to address them.
  • Ability to multitask multiple different projects and prioritize critical orders.
  • Respond to customer concerns and address fixes.

Qualifications:
  • Experience, or equivalent education, in the quality control field and methodologies.
  • Experience with Microsoft Office Products, particularly Excel, Word, and PowerPoint.
  • Fluent in English, (both written and oral communication).
  • Heightened attention to detail.
  • Knowledge of converting data into the correct documentation.
  • Preferred experience in a technical electromechanical repair environment.
  • Comprehension of or certification in Lean Six Sigma methodologies.

Benefits:
  • Competitive salary with profit-sharing options.
  • 401K plan with company match.
  • Comprehensive health benefits, including dental and vision plans.

Work Schedule:
Monday to Friday, 8:00 AM - 5:00 PM
Onsite position at our Atlanta Headquarters.
Tellerex is committed to fostering an inclusive workplace and is proud to be an equal-opportunity employer. Tellerex

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