Housekeeping Associate

2 days ago


Bangor, Maine, United States New Castle Hotels & Resorts Full time

Job Summary

We are seeking a detail-oriented and organized Housekeeping Associate to join our team at New Castle Hotels & Resorts. As a Room Attendant, you will play a critical role in ensuring our guests have a comfortable and clean stay.

Key Responsibilities

  • Maintain Clean and Attractive Guestrooms - Ensure all guestrooms meet or exceed hotel standards by making beds, changing linens, cleaning, dusting, polishing, and vacuuming.
  • Focus on Details - Pay attention to the little things, such as ensuring windows are sparkling, towels are folded correctly, and supplies are restocked.
  • Be Organized - Maintain a clean and organized housekeeping closet and cart area.
  • Collaborate with Colleagues - Work effectively with your team to achieve departmental goals and participate in training new staff.
  • Provide Excellent Guest Service - Greet guests warmly and provide a positive experience.
  • Ensure Safety and Security - Follow hotel safety and security policies and procedures, and report any issues to management.

Requirements

  • Basic English Communication Skills - Ability to communicate effectively with guests and colleagues.
  • Physical Demands - Ability to lift up to 50 pounds, stand for long periods, and work in a fast-paced environment.
  • Attention to Detail - Ability to multitask and focus on details.


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