Housekeeping Associate
2 days ago
Job Summary
We are seeking a detail-oriented and organized Housekeeping Associate to join our team at New Castle Hotels & Resorts. As a Room Attendant, you will play a critical role in ensuring our guests have a comfortable and clean stay.
Key Responsibilities
- Maintain Clean and Attractive Guestrooms - Ensure all guestrooms meet or exceed hotel standards by making beds, changing linens, cleaning, dusting, polishing, and vacuuming.
- Focus on Details - Pay attention to the little things, such as ensuring windows are sparkling, towels are folded correctly, and supplies are restocked.
- Be Organized - Maintain a clean and organized housekeeping closet and cart area.
- Collaborate with Colleagues - Work effectively with your team to achieve departmental goals and participate in training new staff.
- Provide Excellent Guest Service - Greet guests warmly and provide a positive experience.
- Ensure Safety and Security - Follow hotel safety and security policies and procedures, and report any issues to management.
Requirements
- Basic English Communication Skills - Ability to communicate effectively with guests and colleagues.
- Physical Demands - Ability to lift up to 50 pounds, stand for long periods, and work in a fast-paced environment.
- Attention to Detail - Ability to multitask and focus on details.
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