Behavioral Health Access Specialist
4 weeks ago
We are seeking a skilled Licensed Practical Nurse to join our Behavioral Health team at Bon Secours Mercy Health. As a Behavioral Health Access Specialist, you will play a critical role in coordinating the acceptance and throughput of behavioral health patients from one facility to another in a call center environment.
This is a part-time position, working 24 hours per week, with a rotating schedule that includes nights, weekends, and holidays. If you are a motivated and detail-oriented LPN with experience in mental health intake, we encourage you to apply.
Key Responsibilities- Coordinate functions to support destination placement for mental health patients meeting criteria for inpatient admission.
- Proficiently use EHR data entry, telephony systems, and office systems to ensure accurate and timely data entry, as well as protection of PHI.
- Demonstrate critical thinking and clinical decision-making skills to facilitate placement as requested by referring providers or entities.
- Utilize problem-solving skills to make recommendations that promote the best potential patient outcome based on clinical information, patient and/or physician preferences, and the capability/capacity of both transferring and receiving facilities.
- Communicate effectively and professionally with physicians, hospital staff, and outside agencies to act as a liaison on behalf of patients and client facilities.
- Work directly with providers and other healthcare providers at each client facility to ensure timely acceptance and access to appropriate levels of care/bed assignments using applicable workflows.
- Report risks related to safety, compliance, and operational inefficiencies using a defined Chain of Command in a timely manner and offer recommendations for resolution or improvement if applicable.
- Active license-practical nursing
- 1-year mental health intake experience
- Mental health disease process and treatment modalities for acute care
- EPIC, telephony systems, and typing skills
We offer a comprehensive benefits package, including medical, dental, and vision plans, prescription drug coverage, flexible spending accounts, life insurance with AD&D, employer contributions to retirement savings plans, paid time off, and educational assistance.
Bon Secours Mercy Health is an equal opportunity employer and welcomes applications from diverse candidates. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team.
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