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Landscape Operations Manager
2 months ago
Ryan Lawn & Tree is seeking a skilled Landscape Supervisor to lead our award-winning landscape construction division. As a key member of our team, you will be responsible for overseeing the execution of landscape projects, ensuring high-quality results, and providing exceptional customer service.
Key Responsibilities- Project Management: Organize and schedule projects, conduct customer walkthroughs, handle locates, and maintain effective customer communication and follow-up.
- Team Leadership: Manage landscape projects, ranging from planting trees and shrubs to hardscaping and drainage, while ensuring quality control and team efficiency.
- Client Interaction: Interact with clients daily, communicating project processes, expectations, and recommendations for additional services.
- Team Development: Coach team members to develop skills, work efficiently, and gain landscape knowledge.
- Resource Management: Ensure team members have the necessary tools, resources, and training to meet customer service demands.
- Customer Service: Handle customer service remediation and client retention for dissatisfied customers.
- 6-8 years of landscape crew lead or supervisor experience.
- General knowledge of equipment maintenance.
- Ability to safely operate equipment.
- Valid driver's license.
- Ability to obtain DOT medical certification.
- Ability to lift 75 lbs.
- Ability to push/pull objects while walking up to 3 miles a day.
- Bilingual skills with fluency in English and Spanish is required.
Ryan Lawn & Tree is a proven leader in the lawn and landscape industry, with a reputation for high-quality services. Our rapid growth provides opportunities for advancement, and we offer a comprehensive benefits package, including bonuses, excellent health insurance, 401k with company match, and more.