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Client Care Specialist

2 months ago

Lebanon, Ohio, United States CareStar, Inc. Full time

Client Care Specialist - Associates/Bachelors

Are you ready to become part of a dynamic organization that significantly enhances the lives of individuals within their community? CareStar, Inc. is seeking a dedicated Client Care Specialist who will perform in-person assessments for individuals seeking access to specific programs and develop personalized service plans.

The Client Care Specialist will support children and their families in navigating essential services, including medical, social, educational, and various other resources, irrespective of funding sources.

Key Responsibilities:

  • Conduct eligibility evaluations for program applicants.
  • Create individualized service plans that prioritize client needs.
  • Assist families in accessing necessary services and resources.

Qualifications:

  • A Bachelor's Degree or Associate's Degree in social work, counseling, psychology, or a related discipline.
  • Experience working with youth and families requiring behavioral healthcare support.
  • Knowledge of community-based interventions and resources, including Social Determinants of Health.
  • Strong interpersonal skills, both oral and written, to engage effectively with diverse populations.
  • Ability to apply critical thinking and independent judgment to identify issues and develop solutions.
  • Proficiency in Microsoft Office applications.
  • A valid driver's license and car insurance as mandated by state regulations.
  • Commitment to maintaining confidentiality and adhering to company policies.

Location: This position may involve responsibilities across multiple counties.

About CareStar: Founded in 1988, CareStar, Inc. is dedicated to enhancing communities by improving lives. We are recognized as a leader in Long-Term Care Case Management, Assessment, Population Health Management, and Innovative Software Development Solutions.

Why Join Us:

  • Flexible remote work options.
  • Competitive salary based on experience and qualifications.
  • Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • 401(k) plan with generous company matching contributions.
  • Paid time off and holidays.
  • Employee Stock Ownership Plan (ESOP) offering shared ownership benefits.

Join a team that values your contributions and challenges you to grow professionally.