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Retail Sales Associate

2 months ago

Moses Lake, Washington, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide excellent customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Process customer purchases and returns accurately and efficiently, handling cash and credit transactions with precision.
  • Promote credit and loyalty programs to customers, ensuring they are aware of available benefits and rewards.
  • Support and participate in store recovery efforts, maintaining a safe and secure environment for customers and colleagues.
  • Adhere to all labor laws, policies, and procedures, ensuring compliance with company standards.
  • Participate in safety awareness and maintain a safe environment, reporting any hazards or incidents to management.
Requirements
  • Excellent customer service skills, with the ability to work effectively with customers and colleagues.
  • Ability to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors, demonstrating a positive and supportive attitude.
Benefits

Marshalls offers a comprehensive benefits package, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Marshalls is an equal opportunity employer, committed to diversity and inclusion. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.