Diesel Service Advisor
4 weeks ago
Our team at Myles Companies is seeking an experienced Diesel Service Advisor to join our heavy-duty repair team in the greater Atlanta area. As a Diesel Service Advisor, you will be responsible for overseeing the maintenance and repairs of all customer trucks and equipment.
About the Role:
This role revolves around providing exceptional customer service and ensuring the smooth operation of our shop. Your primary focus will be on meeting the needs of our customers, and your duties will include but are not limited to:
- Tracking repairs and their causes, scheduling technicians, processing warranties, and maintaining accurate, timely updates for each customer's profile within our database.
- Preparing cost estimates and communicating with the sales team to ensure transparency and a good customer experience.
- Overseeing shop parts and inventory, as well as the needs of the facility, to maintain work efficiency and minimize company costs.
- Leading and assigning tasks to shop mechanics to ensure maximum productivity and minimize asset downtime.
Requirements:
To succeed in this role, you must possess:
- A minimum of 2+ years of diesel shop/service writing experience with a strong knowledge base of heavy highway equipment.
- Problem-solving skills and good communication skills, both written and verbal.
- Strong management skills and a team player mentality.
Benefits:
We offer a comprehensive benefits package, including:
- Paid vacation time.
- Paid holidays.
- Boot reimbursement.
- Vision, dental, disability, and hospital programs, as well as life insurance.
- Lunch every Friday.
- Toolbox delivery.
- Uniforms.
- ASE bonus $100 for every ASE test, $3 raise for all done.
About Us:
Myles Companies is a family-owned and operated business that is constantly growing. We pride ourselves on offering a supportive work environment and opportunities for advancement. If you're looking for a challenging and rewarding career in the truck service and towing industry, we encourage you to apply.
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