Technical Operations Analyst

3 weeks ago


Fort Lauderdale, Florida, United States I S T N INC Full time
Job Overview: We are seeking an experienced Systems Analyst/Help Desk Analyst to join our team at I S T N INC. In this role, you will be responsible for providing technical support to our clients, analyzing and resolving complex IT issues, and collaborating with our team to deliver exceptional results.

Estimated Annual Salary: $70,000 - $90,000

The ideal candidate will have a solid understanding of computer systems, networks, and operating systems, as well as experience with common software applications such as Microsoft Office and Adobe Creative Cloud. You will also have strong analytical skills, excellent communication skills, and the ability to work well under pressure.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and in-person
  • Analyze and resolve complex IT issues, including software and hardware problems
  • Maintain accurate records of work, including incident reports and problem-solving documentation
  • Collaborate with team members to deliver exceptional results


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