Program Associate

1 week ago


Tallahassee, United States Florida State University Full time

Overview of the Role

The Program Associate position at Florida State University plays a pivotal part in the Transportation and Parking Services (TAPS) department. As a key member of the team, you will be responsible for managing the daily activities of the Customer Service Area, coordinating special events on campus, and overseeing administrative functions. This role requires strong organizational and communication skills, as well as the ability to work effectively with various stakeholders.

Key Responsibilities

  • Management of Daily Activities: Oversee the daily operations of the Customer Service Area, ensuring efficient management of tasks and resources.
  • Special Events Coordination: Plan, coordinate, and manage university special events for Transportation Services, including correspondence and billing for internal and external customers.
  • Administrative Functions Oversight: Supervise administrative staff, oversee daily operations, approve time and leave, evaluate performance, and process monthly reports for administrative operational functions.

Required Qualifications

  • Bachelor's degree or equivalent experience required; four years of experience or a combination of post-high school education and experience equal to four years.
  • Valid Florida or Georgia driver's license or ability to obtain prior to hire.
  • Effective customer service skills, prioritization, organization, and problem-solving abilities.

Preferred Qualifications

  • Demonstrated knowledge of event planning principles and practices.
  • Familiarity with computer applications and basic computer functions.

Benefits and Compensation

This is an USPS (University Support Personnel System) position, requiring successful completion of a criminal history background check. FSU offers a robust Total Rewards package, which includes compensation, benefits, wellness programs, recognition, and employee development opportunities. The anticipated salary range for this position is mid to upper $40,000s, commensurate with experience and education.


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