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Retail Store Associate

2 months ago

Great Falls, Virginia, United States CVS Corporation Full time

Job Summary

The Retail Store Associate position at CVS Corporation is a dynamic role that requires a customer-focused individual to excel in a fast-paced retail setting. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the pharmacy team.

Key Responsibilities

  • Provide differentiated customer service by anticipating customer needs, demonstrating empathy and care in all interactions, and actively resolving potential service issues.
  • Foster a positive shopping experience by giving a warm and friendly greeting, maintaining eye contact, and offering assistance locating additional items when needed.
  • Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
  • Support opening and closing store activities, as needed.
  • Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.

Requirements

  • At least 16 years of age.
  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; Visual Acuity: Having close visual acuity to perform activities such as viewing a computer terminal, reading, visual inspection involving small parts/details.
  • COVID Requirements: CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

Preferred Qualifications

  • Previous experience in a retail or customer service setting.
  • High School diploma or equivalent.

About CVS Health

At CVS Health, we are committed to helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive, and patient-focused. We strive to promote and sustain a culture of diversity, inclusion, and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability, or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities.