Operations Specialist
2 weeks ago
Aegis General Energy is seeking a highly skilled Operations Specialist to join its team at its headquarters in Conway, Arkansas. As an Operations Specialist, you will play a critical role in ensuring the smooth operation of our business, providing exceptional service to our agency partners, and contributing to the growth and success of our organization.
Key Responsibilities:- Provide best-in-class service and response times to our select agency partners
- Data Entry into multiple internet-based systems
- Answer incoming calls and emails in a timely manner
- Assist in the day-to-day operations as assigned
- Policy Issuance, taking underwriting binds and putting into policies
- Issue Federal and State Filings, issues the filings per state requirements
- Process Endorsements, work within IMS to issue endorsements
- Work all Errors for the DMV, bound accounts and all insurance is sent to the local DMV, some manual entries, requires work within multiple sites
- Issue Cancellation and Non-renewals
- Gather Driver Information for additional Drivers, gather information for underwriting, data entry into IMS system
- Minimum of 2 years' experience as a commercial CSR for a commercial lines insurance agency or 2 years' experience as a underwriting assistant at an MGA or Insurance Company
- Excellent computer skills, including typing proficiency and Microsoft Office proficiency with an emphasis in Excel spreadsheets
- Strong time management skills and ability to work in a fast-paced, high-volume environment
- Excellent verbal and written communication skills
- Ability to work in a customer service and driven environment
$16.83-$21.64 hourly wage
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