Operations Specialist

2 weeks ago


Conway, Arkansas, United States Aegis General Energy Full time
Operations Specialist

Aegis General Energy is seeking a highly skilled Operations Specialist to join its team at its headquarters in Conway, Arkansas. As an Operations Specialist, you will play a critical role in ensuring the smooth operation of our business, providing exceptional service to our agency partners, and contributing to the growth and success of our organization.

Key Responsibilities:
  • Provide best-in-class service and response times to our select agency partners
  • Data Entry into multiple internet-based systems
  • Answer incoming calls and emails in a timely manner
  • Assist in the day-to-day operations as assigned
  • Policy Issuance, taking underwriting binds and putting into policies
  • Issue Federal and State Filings, issues the filings per state requirements
  • Process Endorsements, work within IMS to issue endorsements
  • Work all Errors for the DMV, bound accounts and all insurance is sent to the local DMV, some manual entries, requires work within multiple sites
  • Issue Cancellation and Non-renewals
  • Gather Driver Information for additional Drivers, gather information for underwriting, data entry into IMS system
Requirements:
  • Minimum of 2 years' experience as a commercial CSR for a commercial lines insurance agency or 2 years' experience as a underwriting assistant at an MGA or Insurance Company
  • Excellent computer skills, including typing proficiency and Microsoft Office proficiency with an emphasis in Excel spreadsheets
  • Strong time management skills and ability to work in a fast-paced, high-volume environment
  • Excellent verbal and written communication skills
  • Ability to work in a customer service and driven environment
Compensation:

$16.83-$21.64 hourly wage



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