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Billing Compliance Specialist

2 months ago

Cincinnati, Ohio, United States Rumpke of Ohio, Inc. Full time
Position Overview

The Billing Compliance Specialist is a vital member of the Billing and Payment Management (BPM) team, reporting directly to the Billing Manager. This role is focused on the meticulous preparation and examination of customer billing, ensuring the precise and timely implementation of customer price adjustments.

The successful candidate will be tasked with maintaining the accuracy and integrity of billing and payment operations within the organization. This position plays a significant role in identifying inconsistencies, addressing billing challenges, and enhancing payment processes. A strong attention to detail, excellent analytical capabilities, and effective collaboration with cross-functional teams are essential for this role.

Key Responsibilities:

  • Prepare month-end journal entries related to revenue, providing comprehensive explanations for monthly variances.
  • Conduct thorough audits of billing statements to ensure accuracy and adherence to organizational policies.
  • Promptly investigate and resolve any billing-related discrepancies.
  • Timely and accurately implement residential price adjustments.
  • Analyze billing and payment data to uncover trends, patterns, and potential areas for enhancement. Conduct payment research on credits and unapplied cash, reconcile file transfers, and maintain the billing system.
  • Generate performance reports on billing, offering insights to management.
  • Collaborate with relevant departments to address and resolve customer discrepancies.
  • Maintain organized and accurate documentation of billing activities.
  • Ensure compliance with industry regulations and internal policies governing billing processes. Maintain standard operating procedures (SOP) for these processes.
  • Work in partnership with the finance team, billing specialists, and other departments to streamline operations and improve overall efficiency. Recommend and implement process enhancements to boost the accuracy, efficiency, and effectiveness of billing workflows.
  • Provide support and training to team members to improve their understanding of billing procedures.
  • Perform other duties as assigned.

Required Skills and Abilities:

  • General knowledge of relevant regulations and compliance standards.
  • Strong communication and interpersonal skills.
  • Excellent time management abilities; capable of working under pressure and meeting critical deadlines for month-end close.
  • Proficiency in financial software and tools, including Microsoft Office (Outlook, Excel, Word). Experience with SAP is preferred.
  • Strong analytical and problem-solving skills, with the ability to analyze large datasets and summarize findings effectively.
  • Ability to complete tasks efficiently and effectively, whether independently or as part of a team.

Physical Requirements:

  • Continuous sitting in an office environment.
  • Continuous hand/finger dexterity.

Additional Working Conditions:

  • Legally eligible to work in the United States.
  • Valid driver's license (if applicable).
  • Must successfully complete pre-employment testing.
  • Must be able to read and speak the English language.

This job description is intended to outline the general nature, complexity, and level of work to be performed by employees assigned to this position. It is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.