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Veterinary Care Specialist

2 months ago

Metropolitan Mobile Home Park, United States ASPCA Full time
About the Role

The ASPCA is seeking a compassionate and dedicated Veterinary Care Specialist to join our medical team at our Adoption Center. As a key member of our team, you will provide high-quality care to animals in need, working closely with veterinarians and licensed veterinary technicians to ensure the best possible outcomes for our patients.

Key Responsibilities
  • Nursing Care and Veterinary Support
    • Provide compassionate and quality patient care at all times using low-stress handling techniques.
    • Closely observe animals for signs of illness, injury, and/or poor welfare.
    • Document and communicate this information on monitoring sheets, in patient medical records, and/or directly to colleagues.
    • Ensure accurate and timely data entry to animals' medical records.
    • Prepare samples for submission to run in-house or send to outside laboratories and follow-up as needed.
    • Treat animals, colleagues, and volunteers with care and respect.
    • Handle and restrain animals for medical procedures utilizing the least-restraint and lowest-stress techniques possible.
    • Support sedated examinations and other minor procedures.
    • Maintain an efficient flow of animals through the shelter.
    • Feed and medicate patients following veterinarian instructions and standard operating procedures.
    • Coach and support direct care staff to best meet the medical needs of the animals in our care.
    • Assist with and/or perform humane euthanasia under the supervision of staff veterinarians.
    • Assist in the preparation of health certificates and copying of medical records.
    • Identify animals in need of grooming and request or complete bathing and grooming procedures as needed.
    • Transport animals and their medical records within ASPCA departments for necessary care.
    • Update animals' statuses in Adoption Center electronic medical records when necessary.
  • Housekeeping and Maintenance
    • Ensure that animals are kept in comfortable and sanitary conditions.
    • Ensure that exam rooms and medical staff work areas are kept clean and orderly and are stocked and ready for use.
    • Make certain the entire Adoption Center is kept extremely clean through the day.
    • Clean and disinfect kennels, equipment, and facility while utilizing appropriate PPE.
    • Follow all departmental PPE and cleaning protocols.
    • Assist in keeping supplies stocked by noting when supplies are running low and taking inventory and stocking supplies as needed.
    • Advise Supervisor of any conditions that are unsafe, including unrecognized hazards or infractions of safety rules.
Requirements
  • Knowledge of basic animal care, handling, and disease recognition.
  • Familiarity with veterinary hospital protocols and procedures.
  • Able to understand and communicate using veterinary medical terminology.
  • Able to provide appropriate care and handling for sick, injured, fearful, fractious, and/or aggressive cats and dogs.
  • Experience and knowledge of low-stress animal handling and restraint techniques.
  • Possess customer service skills to interact with fosters and adopters.
  • Able to quickly adjust focus and shift priorities based on Adoption Center and patient needs.
  • Strong organizational skills and a high level of attention to detail.
  • Able to maintain open mind regarding changes and be willing to learn, implement, and teach new protocols.
  • Ensure and maintain high quality standard of care, work ethic, and performance.
  • Work efficiently and calmly under challenging conditions.
  • Communicate with team members successfully and courteously during in-person, phone, and email conversations.
  • Exhibit professionalism with stressful situations.
  • Basic computer skills, including Excel, Microsoft Office, and email.
  • Familiarity with PetPoint or other shelter software systems a plus.