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Retail Sales Associate

2 months ago

Folsom, California, United States JoAnn Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Associate to join our team at JoAnn. As a Retail Associate, you will be responsible for delivering exceptional customer experiences, driving sales through advanced product knowledge, and maintaining a high level of productivity and attention to detail.

Key Responsibilities
  • Provide outstanding customer service by greeting every customer, using the F.A.S.T. service model, and engaging in friendly conversation about their projects.
  • Process customer transactions efficiently and accurately at the cutting counter and cash register.
  • Stock shelves accurately according to planogram, maintain a clean and organized sales floor, and assist with receiving and stocking merchandise.
  • Proactively drive sales through product knowledge, suggestive selling, and building strong customer relationships.
  • Work collaboratively with other Team Members to achieve sales goals and maintain a safe work environment.
Requirements
  • Ability to work a varied schedule based on business needs, including days, evenings, weekends, and holidays.
  • Ability to lift up to 50 pounds unassisted and group lift +50 pounds up to -97 pounds.
  • Ability to stand for long periods, walk around the store, and use 2-way radios.
  • Ability to read written instructions, reports, and other information on paper and computer screens.
  • Ability to orally communicate with customers and other Team Members on a consistent basis.
What We Offer

As a Retail Associate at JoAnn, you will have the opportunity to work in a fast-paced and dynamic environment, develop your skills and knowledge, and be part of a team that is passionate about delivering exceptional customer experiences.