Field Service Engineer

2 weeks ago

Lima, Ohio, United States Veralto Full time
About the Role

At Veralto, we're seeking a skilled Field Service Engineer to join our team. As a key member of our customer-facing team, you'll play a critical role in delivering exceptional service and support to our customers.

Key Responsibilities
  • Provide ongoing care and support for our customers' equipment, ensuring optimal performance and minimizing downtime.
  • Install our products and solutions at customer locations, ensuring seamless integration and maximum value.
  • Diagnose and resolve challenges and problems, leveraging your technical expertise and creative problem-solving skills.
  • Become a trusted advisor and partner for our customers, developing strong relationships and driving results.
  • Extend our Videojet footprint in the market by promoting our service agreements and newer technology.
What We Offer
  • A competitive compensation package, including a base salary and unlimited bonus opportunities.
  • A comprehensive benefits package, including paid time off, medical/dental/vision insurance, and 401(k) eligibility.
  • The opportunity to work with a close-knit team across multiple locations, with an office-based technical support team providing support and guidance.
  • A company car and phone, as well as flexibility, autonomy, and freedom to manage your schedule.
Requirements
  • Problem-solve using available resources and creative solutions to resolve customer issues and know when to ask for help.
  • Partner with customers to assess their needs, manage their expectations, and drive results.
  • Proactively listen to customers, anticipate their needs, follow through, and work towards a mutually agreeable solution.
  • Collaborate with teammates, managers, and customers to achieve shared goals and objectives.
Why Join Us?

At Veralto, we value diversity and the existence of similarities and differences in our workforce, workplace, and markets we serve. We're committed to equal opportunity and ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process.

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