Houseperson - Guest Experience Specialist
1 week ago
We are seeking a highly motivated and detail-oriented individual to join our team at the Mirbeau Inn & Spa in Rhinebeck.
About UsThe Mirbeau Companies have successfully developed and managed European-inspired boutique hotels, spas, and resorts for nearly 20 years. Our family-owned and operated business is dedicated to providing exceptional guest experiences.
Job SummaryThis role plays a critical part in ensuring guests receive an exceptional experience during their stay. As a Houseperson, you will be responsible for sanitizing and cleaning guests' rooms during and after their stay. You will also provide guests with information and directions within the resort, greet each guest with a professional yet warm demeanor, and answer any questions they may have.
Key Responsibilities:- Clean assigned guest rooms according to Forbes/Mirbeau standards.
- Maintain housekeeping carts and closets stocked with supplies and linen.
- Remove dirty linen, glassware, and trash from guest rooms.
- Dust furniture, pictures, windowsills, wash floors, and vacuum carpets.
- Straighten furniture, draw curtains, check light bulbs, and replace collateral.
- Clean bathroom fixtures, bathtubs, shower stalls, shower curtains, tiles, sinks, counters, and toilets.
- Make beds, replace room amenities/supplies, and ensure all furniture is undamaged and functional.
- Check for lost items and turn them in to lost and found.
Able to learn job duties quickly and follow directions efficiently. Previous hotel housekeeping experience preferred. Must be in good health and able to stand, walk, and lift up to 40lbs for extended periods. A neat appearance, customer service mindset, and attention to detail are necessary.
Employee Benefits:- 401K with company match
- Medical, Dental, Vision, and Life Insurance Plans
- Career advancement potential within the company
- Paid time off and holiday pay for full-time and part-time employees
- Employee Assistance and Anniversary programs
- Discounted rates for spa services
- Work performance incentives
Estimated salary: $18-$20/hour.
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