Pathology Client Liaison

2 weeks ago


Paramus, New Jersey, United States COMPANY Full time
Role Summary
We are seeking a highly organized and detail-focused Pathology Client Liaison to support our laboratory operations. As a key member of our team, you will play a critical role in fostering strong relationships with clients, ensuring seamless communication, and delivering exceptional service.

Duties and Responsibilities:
  • Develop and maintain effective relationships with clients through regular communication and issue resolution.
  • Accurately record and update patient information in our database.
  • Process and coordinate logistics for patient sample pickups and deliveries.
  • Provide top-notch customer service to clients via phone, email, and other channels.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Qualifications:

A background in a laboratory setting or healthcare is preferred. Strong communication skills, medical terminology expertise, and the ability to work well under pressure are essential. You must also be able to take direction from multiple sources and handle various client interactions professionally.

This role comes with a salary range of approximately $50,000 - $70,000 per year, based on experience.

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