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Event Coordination Specialist
2 months ago
Position Overview:
The Event Coordination Specialist is responsible for overseeing, organizing, and executing group events as assigned by the Sales Department. This role is crucial in ensuring a seamless experience for clients and attendees alike.
Key Responsibilities:
- Manage and implement group event assignments provided by the Sales Department.
- Foster strong relationships with clients to guarantee that event specifications are effectively communicated and executed.
- Supervise on-site conference activities to ensure timely and accurate fulfillment of arrangements.
- Uphold organizational standards while performing job responsibilities.
- Develop partnerships with clients, ensuring all details are meticulously handled for a memorable experience.
- Oversee room block management in accordance with contracts, utilizing historical data and client information to optimize hotel revenue.
- Review and validate sales contracts, including room blocks, cutoff dates, and special concessions.
- Monitor program deadlines and collaborate with clients to release unnecessary meeting space to enhance revenue.
- Suggest enhancements or upgrades to maximize profitability.
- Conduct site visits and client meetings as necessary.
- Prepare and distribute conference resumes prior to the arrival of the main group, updating hotel departments on any changes.
- Participate in various meetings including Sales, Operations, and BEO Meetings relevant to the role.
- Verify room block details and special concessions with group reservations agents.
- Ensure accurate credit information is submitted in the account management system at turnover.
- Engage in Pre/Post Conference meetings and review billing with clients.
- Represent the hotel professionally at client and industry events.
- Continuously assess competitive hotels regarding product quality, pricing strategies, and service offerings.
- Build and maintain rapport with the hotel community and key industry contacts.
- Exhibit a strong drive to outperform competitors.
- Attend all necessary departmental and hotel meetings.
- Serve as a leader and role model for associates.
- Adhere to Standard Operating Procedures (SOPs) as established by the hotel.
- Perform additional duties as assigned.
Qualifications:
Bachelor's degree from an accredited institution or equivalent experience. A minimum of one year of management experience in a similar role within the hospitality sector is required. Knowledge of food and beverage menu pricing is preferred. Proven selling and negotiation skills are essential, along with familiarity with sales software (e.g., Delphi/SalesPro). A professional demeanor and service-oriented attitude are critical.
Benefits:
Competitive salary with bonus opportunities, comprehensive medical/dental/vision insurance, short-term and long-term disability coverage, life insurance, a 401(k) plan with a 4% match, paid vacation days, nine paid holidays, and travel discounts with the company and Marriott brand.
Physical Requirements:
Ability to lift/pull/carry up to 15 lbs regularly and up to 30 lbs occasionally. Must be able to endure various physical movements throughout the work area and remain stationary for extended periods.