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Room Service Manager

1 month ago

Atlanta, Georgia, United States Four Seasons Hotels and Resorts Full time
About Four Seasons

Luxury with a Personal Touch

At Four Seasons Hotels and Resorts, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.

Our Culture

We believe in recognizing familiar faces, welcoming new ones, and treating everyone we meet with kindness and respect. Whether you work with us, stay with us, or discover with us, we're dedicated to creating impressions that will stay with you for a lifetime.

About the Role

Room Service Manager

The Room Service Manager is a vital part of our front-of-house team, responsible for leading the Room Service Department and ensuring exceptional guest satisfaction. Key responsibilities include:

  1. Selecting, training, and evaluating staff to meet established cultural and core standards.
  2. Collaborating with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef, and Sous Chefs to design effective menus and amenities.
  3. Controlling labor and operating expenses through effective scheduling, budgeting, and inventory management.
  4. Observing physical conditions of facilities and equipment, and making recommendations for improvements.

What We Offer

As a Room Service Manager at Four Seasons, you'll enjoy a competitive salary, comprehensive benefits package, and excellent training and development opportunities. You'll also have access to complimentary accommodations at other Four Seasons properties, dry cleaning for your uniform, and employee meals.

Work Schedule

As a Room Service Manager, you can expect to work eight-to-ten hour shifts, with scheduled days and work hours varying based on business needs.