Coffee Connoisseur

2 days ago


Washington, United States Nestl S.A Full time
About Nespresso

Nespresso is a global leader in the premium coffee market, dedicated to elevating the world of coffee and driving a positive impact. We believe that by caring for one another, our farmers, suppliers, and communities, we can create a better experience for every customer.

Our Behaviours

We live by four behaviours that reflect who we are and how we interact with the world: We Inspire, We Care, We Act, and We Innovate. These behaviours guide our actions and decisions, ensuring that we deliver exceptional experiences for our customers and communities.

Job Summary

We are seeking a Coffee Expert to join our Nespresso Boutique team in Karrinyup. As a Coffee Expert, you will be responsible for sharing your passion for coffee, developing others, and delivering exceptional customer experiences. You will work closely with our Oceania Coffee Community to inspire people to think about what's in their cup.

Key Responsibilities
  1. Share your expertise and passion for coffee with customers and colleagues.
  2. Develop and deliver coffee training programs to ensure our team members have the knowledge and skills to deliver exceptional customer experiences.
  3. Facilitate coffee training for new starters and ensure they are equipped to provide excellent service.
  4. Introduce and educate new customers to the Nespresso brand and its products.
  5. Work collaboratively with the L&D Team to develop and deliver coffee training programs.
Why Nespresso?

Nespresso offers a supportive team environment that promotes inclusion, growth, and innovation. As a Coffee Expert, you will enjoy:

  • Coffee perks with monthly Nespresso coffee credit and staff discounts.
  • Exceptional training, mentoring, and continuous personalized development support.
  • Career growth opportunities within AU or globally (if mobile).
  • Be the first to enjoy our newest coffee launches, product ranges, and tastings.
  • Amazing staff recognition initiatives to celebrate success.
Requirements

To be considered for this role, you must have full working rights within the relevant location. Applicants will be required to undergo pre-employment checks, including health checks, prior to appointment to this role.

Nespresso is an equal opportunities employer and welcomes applications from diverse candidates. We celebrate individuality and believe that your authenticity and uniqueness can help us grow and thrive together.



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