Senior Technical Support Consultant

1 week ago


Houston, Texas, United States Aspen Technology Full time

Drive Innovation in Process Control

Aspen Technology, Inc. is a global leader in process control, design, and optimization software. We are seeking a Senior Technical Support Consultant to join our industry-leading APC team. The ideal candidate should have a solid understanding of chemical engineering principles and be able to learn new concepts quickly.

Your Impact

  • Solve customer technical support problems with our Aspen APC and GDOT software via telephone/web.
  • Implement APC projects and deliver high-quality training on our Aspen APC product line.
  • Use industry insights to drive improvement in our Aspen APC Technology.
  • Develop and maintain APC training course materials and curriculum.
  • Author white paper solution articles for publication to the user community.

Requirements

  • Bachelor's degree in chemical engineering or equivalent experience.
  • 5+ years of relevant work experience.
  • Advanced Process Control or Process Engineering experience is required.
  • Prior experience with Aspen APC software suite is desirable but not mandatory.


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