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Healthcare Reception Specialist

2 months ago

Charleston, West Virginia, United States Charleston ENT & Allergy Full time

Charleston ENT & Allergy is seeking dedicated and personable Front Desk Associates to enhance our bustling medical practice. As the initial point of contact for patients and their families, whether in person or via phone, our Front Desk Associates foster a friendly and inviting environment while managing patient interactions with care and professionalism. They handle crucial patient information and are tasked with accurately inputting all demographic and insurance details, processing payments, scheduling appointments, scanning records, and, most importantly, ensuring a positive patient experience.

With multiple locations in the Charleston area, flexibility to travel between offices may be required. Ideal candidates will embrace challenges and thrive in dynamic situations.

Key Responsibilities:

  • Patient Check-In and Check-Out
  • Insurance Eligibility Verification
  • Payment Collection
  • Appointment Scheduling
  • Chart Review
  • Data Entry
  • Record Scanning
  • Phone Management

Qualifications: Candidates should possess a strong commitment to patient care and a willingness to adapt to the fast-paced environment of a leading healthcare provider in South Carolina, specializing in ear, nose, and throat services.